What a year 2021 has been! Things are slowly getting back to normal and we are excited to share what we got up to in 2021.
Both our business and customers have faced huge obstacles throughout the year and have adapted to a new way of living and working. Amidst the set-backs we are proud to say that we have accomplished some really great things!
Take a look at what we achieved in 2021…
Plants
In 2021 we supplied 2,405,101 bare roots, which is enough to cover the distance of our nursery in Lancashire all the way down to Plymouth! We also supplied enough root balls to cover the same length as 788 Olympic 50 meter swimming pools.
Delivery
105,000 parcels and pallets were delivered to our lovely customers over the year, we are so happy to have been able to deliver so many plants to our customers throughout the lockdown periods, encouraging people to get into their gardens and stay active in fresh air.
Sales Team
Our sales team has taken 89,963 calls to customers looking for expert advice on our plants; 16,000 of those calls resulted in a sale to a happy customer ready to get stuck in the garden.
Office Life
Whilst our offices have opened and closed a few times this year we have still managed to get through a whopping 45,320 tea bags and 16,000 biscuits! We also expanded in to two new office’s and had office makeovers! Everyone also got their own reusable water bottle so we can help reduce the amount of water bottles we go through, especially on the nursery.
Customer Care
We are over the moon to announce we were awarded the Platinum for Feefo’s Trusted Service Award! Given that we’ve had another very difficult year we are incredibly proud of this achievement.
Thank you
We can’t thank you enough for all of your support! This year again has been difficult for everyone and we are really pleased that we are still able to have extended our opening hours so that our team can be there to support our customers when they need us.
